Terms of Use – Mistq StoreWelcome to Mistq Store!
We’re committed to offering a premium shopping experience and luxurious incense products. Please read these Terms of Use carefully before browsing the website or making a purchase.
By using the Mistq website, you agree to all terms and conditions stated herein.
If you do not agree with any part of these terms, please refrain from using the website.
When registering on the store, you must provide accurate and complete information to ensure a smooth shopping experience.
You are responsible for maintaining the confidentiality of your account information, and any unauthorized use of your account is your sole responsibility.
Mistq reserves the right to suspend or delete any account found in violation of these terms or in cases of misuse.
Orders are processed after payment confirmation. If an error occurs during payment, the customer will be contacted.
All prices include applicable taxes (if any) and may be updated without prior notice.
The store accepts the payment methods listed on the checkout page.
Orders are prepared and shipped within 5 days of confirmation.
Delivery time depends on the shipping company and the customer’s location.
If an order is delayed due to circumstances beyond our control, the customer will be informed of the updates.
Shipping fees are calculated at checkout and may vary based on location.
Opened packages cannot be exchanged or returned to maintain product quality and safety.
Returns are accepted within 24 hours of receiving the order, provided the product is unopened and in its original condition.
Exchanges are accepted within 72 hours under the approved terms.
The customer bears the shipping cost for exchange or return unless the error is from the store.
All content on the website (including images, text, designs, and products) is protected by copyright and may not be used, copied, or republished without official permission from Mistq.
Mistq reserves the right to modify these Terms of Use at any time.
Updates will be posted on the website, and continued use of the site constitutes acceptance of the new terms.
For any inquiries, please don’t hesitate to contact our customer service.
Thank you for trusting Mistq Store — enjoy the finest incense experience